KYC: How do I take the photo for the ID Verification? It won't connect to my phone.

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    Bette El-Hawary
    Asked on May 19, 2026 at 9:31 PM

    How do I take the photo for the ID Verification? It won't connect to my phone.

    Page URL: /jf/www.jotform.com/help/how-does-the-kyc-process-work-in-jotform/
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    Sonnyfer Enterprise Support
    Replied on May 19, 2026 at 10:09 PM

    Hi Bette,

    Thanks for reaching out to Jotform Support. I see your KYC status has been approved and our relevant team has already reinstated your forms based on your original ticket.

    Reach out again if you need any more help.