Account Recovery: When will the new email address be enabled?

  • M
    Mark
    Asked on June 18, 2026 at 8:34 PM

    When will the new email address be enabled?

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    Raymond JotForm Support
    Replied on June 18, 2026 at 8:41 PM

    Hi Mark,

    Thanks for reaching out to Jotform Support. If you've submitted the Account Recovery form, our relevant team will review your submission and verify you, based on the data submitted, as the form owner. Once completed, the email address will be updated, and we'll notify you automatically through the new email address. This process usually takes from 2 to 5 business days.

    Reach out again if you need any help.

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