Payment Options: Adding 'Cash or Check' and 'Pay Later' Choices to Form

Am I able to add an option for "cash or check" or "pay later" to my form in addition to the square and credit card option?

Thanks!

Sam

Hi Samantha,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

You can have multiple payment methods on your form when they are offered through the same payment integration (for example, Square can offer credit card, ACH, Afterpay/Clearpay, etc.), but you cannot add a separate "cash or check" or generic "pay later" option alongside a live Square/credit card payment in the same standard payment field.

Let me help you with that:

To offer a "pay later / cash / check" option, the usual approach is:

1. Add a single payment integration (for example, Square) to handle online card payments on the form.
2. Add a separate field (for example, a Single Choice field) with options like "Pay now by card" and "Pay later (cash or check)".
3. Use conditional logic so that:
   • If the user selects "Pay now by card", the Square payment field is shown and must be completed.
   • If the user selects "Pay later (cash or check)", the Square payment field is hidden and the form can be submitted without an online payment.

With this setup, people who choose "pay later" are just submitting the form without being charged online; you would then collect their cash or check offline based on the submission details.

Give it a try and let us know how it goes.

How do I add conditional logic? I don't see it in the settings for the single choice field.

Hi Samantha,

Let me walk you through it:

You won’t see conditional logic inside the Single Choice field itself. Instead, you set it up from your form’s Settings → Conditions area.

To show or hide the Square payment field based on your Single Choice (Pay now / Pay later):

1. Go to Settings at the top of Form Builder.
2. Click on Conditions on the left side.
3. Select Show/Hide Field from the New Condition options.
4. Set up the rule, for example:
   • IF: [Your Single Choice field, e.g. “How would you like to pay?”]
   • STATE: Is Equal To
   • VALUE: Pay now by card
   • DO: Show
   • FIELD: Your Square payment field
5. Click on Save.

Then add a second condition to hide the payment field when they choose pay later:

1. Add another Show/Hide Field condition.
2. Set IF: same Single Choice field, STATE: Is Equal To, VALUE: Pay later (cash or check).
3. Set DO to Hide and choose the Square payment field, then Save.

Once that’s done, the Square field will only appear when “Pay now by card” is selected, and stay hidden when “Pay later (cash or check)” is chosen.

Give it a try and let us know how it goes.