Asana Integration: Completed form submissions only show title

I cant seem to be able to have a completed form upload to asana as a task. It comes through to asana but only with a title, no completed form. I've gone through the recommended actions but to no avail. I'm only new to jotform so maybe its something I cant see

Hi Jason,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Let me help you with that:

From what you described, Asana is receiving the task but only with the title, which usually means the fields and/or file uploads from your form are not mapped in the Asana integration settings.

Here is how to review and set up the integration so more of your submission data is sent to Asana:

First, check the Asana integration setup on your form

1. Go to your form in Form Builder and open the Settings tab.
2. Click on Integrations on the left side.
3. Search for and select Asana from the list of integrations.
4. Confirm that the action you chose is Create task (or the action you intend to use).

Next, make sure your fields are mapped to Asana

1. In the Asana integration configuration, check the section where you Match Your Fields.
2. Map the relevant Jotform fields (for example, name, description, details, etc.) to the appropriate Asana task fields so that they are included in the task instead of only the title.
3. Save the mapping and then click Save again to complete or update the integration.

If you are using file uploads and want them in Asana

1. Ensure your form has a File Upload element.
2. In the Asana integration settings, look for the option Select uploaded files to Asana.
3. Enable that option so uploaded files from submissions are sent to the Asana task.

Finally, test with a fresh submission

1. Submit the form with some test data (including any fields you mapped and a file upload if applicable).
2. Check the corresponding task created in Asana and see if the description/fields and files now appear as expected.
3. Use the See Action Logs option in the Asana integration (under the three-dot More menu on the integration action) if something still does not come through, as it will show successful and failed runs.

If you can share which fields you expect to see in Asana (for example, description text, multiple questions, or just a PDF), we can narrow down the exact mapping you need and adjust the steps.

Give it a try and let us know how it goes.

No, ive tried that

Hi Jason,

Let me help you with that:

Since you already checked the field mapping and it is still only sending the title, let’s go through some deeper checks and a reset of the integration.

1. Confirm the exact Asana action and mapping

1. Go to your form’s Settings and open Integrations, then click on Asana.
2. Check which action is active (for example, Create task, Create section, Create project, or Create task comment). Make sure the one you expect (usually Create task) is the one being used.
3. Edit that action (pencil icon) and scroll to the Match Your Fields area to confirm that your form fields are actually matched to Asana fields and not left blank.

2. If you use file uploads, verify the upload option

1. Check that your form has a File Upload field.
2. In the Asana action settings, look for Select uploaded files to Asana and make sure it is enabled so uploaded files are sent with the task.
3. Save the action after confirming this setting.

3. Remove and re-add the Asana integration

1. In Form Builder, click on Settings and then Integrations.
2. Click on your Asana integration, hover over the action, click the three dots icon, then choose Delete Action and confirm with Yes, Delete.
3. Re-add Asana from the Integrations tab, authenticate again, choose Create task, then carefully set Workspace, Project, and redo the Match Your Fields and (if needed) Select uploaded files to Asana, then click Save.

4. Use Action Logs to see what is actually sent

1. Go back to Settings → Integrations → Asana.
2. Click on the three dots next to your Asana action and select See Action Logs.
3. Check the latest run for your test submission to see if it shows as successful and whether any fields are listed as sent or failing; this helps confirm if the data is leaving Jotform correctly.

If you can share whether you are expecting individual answers to appear in the task description, or mainly a file (like an uploaded file), we can focus on that specific part next and compare it with what you see in the Action Logs.

Give it a try and let us know how it goes.